We have been alerted to a phishing scam circulating among event vendors.
Red Flags:
- The Royal’s Commercial Department will NEVER contact you using free/public email services (such as Gmail, Hotmail, Yahoo) or through messaging apps.
- We NEVER request payment in advance or require payments to be sent to personal webmail addresses.
What to do if you are targeted:
- Do not send money or personal information.
- Block and report these accounts immediately.
Our Official Booking Process:
- Application submission
- Acceptance notification
- Floor Space Selection (done exclusively through an official floor plan map)
- Secure Contract Documents issued for your review
- Deposit Payment (collected only after contracts are fully executed)
If you receive a suspicious message or want to verify an email, please contact our office directly:
Phone: 416-263-3455 or 416-263-3400
